FEATURED CASE STUDIES
FEATURED CASE STUDIES
Heads up! These case studies are a bit lengthy. I share a lot about my approach and design thinking.
Not a ton of pictures, but hopefully plenty of insights into my process.
thanks for stopping by, I hope you find something useful.
Heads up! These case studies are a bit lengthy. I share a lot about my approach and design thinking. Not a ton of pictures, but hopefully plenty of insights into my process.
thanks for stopping by – I hope you find something useful.
Admin console empowers customer administrators with robust self-service tools, significantly reducing support volume by putting direct control back into the hands of our users
ADMIN CONSOLE – As a solo designer, I led the end-to-end design of a comprehensive admin console, featuring streamlined user management, bulk operations, and advanced IP controls that transitioned manual workflows into intuitive self-service capabilities and significantly reduced customer support overhead.
Admin console empowers customer administrators with robust self-service tools, significantly reducing support volume by putting direct control back into the hands of our users
ADMIN CONSOLE – As a solo designer, I led the end-to-end design of a comprehensive admin console, featuring streamlined user management, bulk operations, and advanced IP controls that transitioned manual workflows into intuitive self-service capabilities and significantly reduced customer support overhead.
Invite by Link for Unknown Users
INVITE UNKNOWN USERS – As a cross-platform designer, I led this feature to design users via a link. Challenge was consistency across the customer admin and internal admin platform and tie the workflows together as a seamless experience.
Invite by Link for Unknown Users
INVITE UNKNOWN USERS –– As a cross-platform designer, I led this feature to design users via a link. Challenge was consistency across the customer admin and internal admin platform and tie the workflows together as a seamless experience.
Admin console empowers customer administrators with robust self-service tools, significantly reducing support volume by putting direct control back into the hands of our users
Discovery Research - Understanding the workflows of ASHA, ANM and other roles in recording and managing patient data across rural India.
Invite by Link for Unknown Users
INVITE UNKNOWN USERS –– As a cross-platform designer, I led this feature to design users via a link. Challenge was consistency across the customer admin and internal admin platform and tie the workflows together as a seamless experience.